Smarttbot, a Brazilian Bot-Trading Firm, Has Announced That It Has Integrated with QuantGate to Offer Its Best Performing Trading Bot to Date

Setup schedule or send one-time notices, even to multiple groups at once.

SmarttBot turned to Twilio Segment to deploy a customer data platform to connect data, enable a better understanding of user behavior, and create new growth opportunities for the company. SmarttBot also leveraged Twilio Segment Functions to build custom workflows and product capabilities, all while maximizing resources and driving new revenue. Following the success of the referral program, SmarttBot created a Black Friday campaign to increase purchase value leveraging Functions. Instead of just the single subscription offering typically available to prospects, the business teams wanted to test out offering bundled products with even more benefits over Black Friday.

Intelligent escalation

SmarttBot wanted to capture meaningful data across the customer lifecycle to get a better understanding of customer journeys, but data was fragmented across a variety of different tools. As a result, maintaining clean data and making it accessible to various business teams was a manual process that took hours of extra time. To keep up with a growing customer base and a rapidly evolving product, SmarttBot implemented Twilio Segment to connect its stack and unify data across each team’s toolsets. This gave teams across the company a more complete understanding of the customer journey, while enabling the Data and Analytics team to focus on running powerful new models and analyses.

The move comes as part of Smarttbot’s efforts to integrate artificial intelligence and machine learning into its trading bots, in order to improve their performance. The referral program drove engagement from 700 customers and successfully drove 70 new users to the platform. What’s more, the team viewed this campaign as a successful proof of concept to leverage Functions for future customization.

Businesses one story at a time

SmarttBot plans to leverage Twilio Segment and Functions for even more product customization and develop more use cases to drive adoption of Twilio Segment within the marketing and product teams. Smart Bot uses sophisticated algorithms to instantly recognize the intent behind customer inquiries in order to surface the most relevant responses possible, all in an incredibly fluid, lifelike, and conversational manner. The story of a voice enabled chatbot that decreased late entries by 63%.

The unique differentiator is that Maya gets continuously trained on failed questions and is able to answer such questions going forward, thus making it an intuitive technology. The team used Twilio Segment Connections to build and connect a best-in-class stack through a single API. The new stack unlocked the ability to implement innovative growth initiatives and optimize revenue channels.

Learning from your data

Founded in 2011, SmarttBot is a technology company based in Brazil that automates stock exchange investing for individual traders. The company’s mission is to empower the day trader with state-of-the-art technology so they can make smart investments on the Brazilian stock exchange. Given how complicated the trading landscape is, SmarttBot is committed to democratizing access to trading with easy-to-use features and advanced trading algorithms.

Automate customer support with intelligent call routing & improve the customer journey. Our data driven test studio allows you to simulate typical behavior of real humans interacting with the Conversational AI assistant and perform every type of testing. smarttbot is confident that this move will help it to remain at the forefront of the bot-trading industry, and to offer its clients the best possible service. An intelligent bot with chat interface for 40% increase in average response time. Say goodbye to the headache of learning new technology – our platform helps streamline development and puts the power of conversational AI at your fingertips. The bot will communicate with your clients and guide them towards achieving a given goal.

How can I get a Smart Bot demo?

Entertain visitors of your club by offering them to buy a drink from alive bot. The free test period lasts for 2 weeks.The cost then depends on the number of the bot’s subscription base. Just write about your product and choose a goal, such as getting a customer contact.

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For business owners

This is expected to give Smarttbot’s bots a significant performance boost, as they will be able to take advantage of the latest and most successful trading strategies. Our customer self-service solutions connect seamlessly to the entire ecosystem of
third-party platforms and apps you already use to manage your customer relationships. Your central hub for managing knowledge base content, across multiple brands, languages, and channels, to tackle customer needs efficiently, day in and day out.