Legally the board is required to ensure that an organization is able to fulfill its mission and has a well-thought-out strategy and doesn’t get into legal or financial problems. The way boards are required to fulfill these obligations differs greatly and is dependent on the specific circumstances.

Boards often commit the blunders of becoming too involved with operational issues that should be left up to management, or are not clear about their legal responsibilities for the actions and decisions taken by IT service automation for operational excellence an organization. This confusion often results from not keeping up with the evolving demands on boards, or from unexpected issues like unexpected staff resignations and financial crises. Most of the time, this can be remedied by taking time for discussion about the challenges faced by directors and by giving them instructions and a simple set of documents.

Another common error is when the board over-delegates its authority and decides not to examine the things it has delegated (except for the tiniest of NPOs). In this case, the board loses the evaluation function and cannot decide whether the operating activities contribute to the satisfactory performance of the organization.

The board must also develop a governance system including how it will interact with the general manager or CEO. This includes determining how the board will meet regularly, the manner in which its members will be chosen or removed and how the board will make its decisions. The board must also create information systems that offer valid data on its past and projected performance in order to assist in making its decisions.